Phoenix Hotel

This is my go-to hotel whenever I visit London. It’s my third stay here, and I always have a great time. The rooms are comfortable, clean, and well-equipped, plus the hotel is conveniently located with excellent transport links nearby. The breakfast is also quite good.

I think it all comes down to value for the money and in this aspect this is an excellent hotel. The room is new, you get room service every day, breakfast is buffet style with more than enough options (a few types of salami and cheeses, cheese spreads, yoghurt, honey, jam, cereal, fruit, coffee machine, juices, toasts and bread, pastry), the staff is mostly nice and the location is great. Very close to all the attractions and even more importantly the tube connections are great and proximity to the tube stations also. You have a few stores and lots of restaurants right around the hotel. This is more than one could ask for in London for the price of the room. We were also given an adapter for the UK plug-ins which was very much appreciated. Of course there are some downfalls given the price: the room size is small, the bathroom also with basically no place to put the toiletry bag on, there is no hallway so the entrance to the bathroom is in the middle of the room.

Quiet basement room. Twin not the single booked. Handy for several tube stations. Basic breakfast. WiFi and hot water fine. Will consider staying again.

Location is excellent; walking distance or 1 underground stop from Paddington, close to 2 underground lines, cafes and food shops. Also feels safe when walking back after dark. Staff are very pleasant and helpful. Hotel has single rooms, which many hotels don't have, so is well priced. It even includes a continental buffet breakfast. The single rooms are cosy but extremely warm, clean and well appointed, including the ensuite. Has everything needed, such a good towels, simple toiletries, tea and coffee and those useful little touches like tissues, a reading light and a socket by the bed.

The location of the hotel is extremely convenient (very close to 2 underground train stations and a bus stop and close to super market and restaurants. Personnel was very polite always willing to help. The room was clean (everyday change of towels), comfortable, warm with a very nice view. Breakfast was very satisfying with many different choices of food, coffee and juices. On top of that it was very helpful that coffee machine and kettle was available in the room and also coffee capsules, tea bags and biscuits also. We would definitely choose it again !