Phoenix Hotel

- amazing location - 5 min walk to multiple means of public transportation, beautiful Hyde Park/Kensington Gardens & Palace, multicultural restaurants and supermarkets - daily room cleaning, everything kept in good order - beautiful exterior façade - flexible breakfast time interval - non-stop reception desk available

The hotel is in a perfect position to reach the city centre using the underground (two stations are close to it, which means you can find three lines of underground and go almost everywhere). The room was clean, the staff was kind and the breakfast was varied, good for both sweet and savoury taste

Location is excellent; walking distance or 1 underground stop from Paddington, close to 2 underground lines, cafes and food shops. Also feels safe when walking back after dark. Staff are very pleasant and helpful. Hotel has single rooms, which many hotels don't have, so is well priced. It even includes a continental buffet breakfast. The single rooms are cosy but extremely warm, clean and well appointed, including the ensuite. Has everything needed, such a good towels, simple toiletries, tea and coffee and those useful little touches like tissues, a reading light and a socket by the bed.

The location of the hotel is extremely convenient (very close to 2 underground train stations and a bus stop and close to super market and restaurants. Personnel was very polite always willing to help. The room was clean (everyday change of towels), comfortable, warm with a very nice view. Breakfast was very satisfying with many different choices of food, coffee and juices. On top of that it was very helpful that coffee machine and kettle was available in the room and also coffee capsules, tea bags and biscuits also. We would definitely choose it again !

The room was impeccable. It was cleaned daily even though I only stayed for 4 nights. There was a hair dryer and other pleasant details in the room. There was a lift, which was very positive due to having heavy luggage. The location was wonderful, a few steps from local amenities (shops, restaurants, supermarkets and two train stations) and the neighbourhood around Kensington was safe and stunning. There was always someone at the reception and the staff were very polite.